FAQ

Questions are the root of all answers.
Don’t Be Shy!

Do I really need Counselling?

If something has been troubling you for some time and you are finding it difficult to find a solution on your own, then you may need counselling. It can be a difficult decision to make, taking courage to own that may you need professional help. A better question is, “what might I benefit from trying counselling?” Many people, whatever their situation, have found counselling extremely helpful. It tends to be more effective and successful if it’s your choice, rather than someone else telling you, ‘should’ get counselling.

How much will I have to pay for a session?

Your first consultation is free and further sessions are chargable. Rates often depend on the practitioner.

Our Counselling rates are between UK: £28.00 & £60.00. US: $37.00 & &75.00 per 50 minute session.

Coaching rates are between UK: £30.00 & £60.00. US: $40.00 & $75.00 per 1 hour session for our coaches and hypnotherapists.

We believe in making therapy affordable. Therefore we do offer concessions if you are unemployed or on a low income. So please ask!

What happens at my first session?

We offer a free initial consultation session which lasts between 10/15 mins. Your practitioner will typically ask questions about you and what brings you to Therapy 121. This information is completely confidential and helps us make an initial assessment of you, your situation and your needs. It is also an important opportunity to find out if this is the right Therapist for you. It is very important that if you don’t feel a rapport with your Therapist, that you are honest. A strong and authentic working relationship is the key to successful results and healing.

Can I have my sessions by Phone Or "In person"?

Yes, these options are possible, depending on the practitioners ability to work by phone or if they are local to your area to arrange,”in person” sessions. Due to Licensing restrictions in the USA and Canada, our British BACP counsellors cannot work with clients, “in person” in any US State. However, our BACP counsellors are able and insured to work face to face in any other country in the world. Our certified Coaches are able to work,” in person” in any international location. Each practitioners location, can be found on their profile page.

Do I need a Counsellor or a Coach?

A counsellor provides a safe, supportive and confidential space, providing a service for those looking for support and treatment for a wide range of mental health and emotional issues. Our Coaches can help you explore and define your life direction, build a laser focused plan and initiate action to achieve healthy life changing results. The International Coaching Federation defines coaching as a thought-provoking and creative partnership / process that inspires clients to maximize their personal and professional potential.

How can I be assured of a practitioners' professionalism?

All of our Counsellors, Coaches and Hypnotherapists carry professional qualifications, insurance cover and proof of membership and/or accreditation with a professional body. We all adhere to and are bound by the strict ethical framework of the BACP(British Association of Counselling and Psychotherapy), Code Of Ethics of the ICF (International Coaching Federation) and AHA (American Hypnosis Association). Please read our privacy policy for full details or contact us at [email protected] and talk to member of our team.

How often do I see my counsellor or coach?

We offer weekly sessions, however this can vary depending on your personal needs. Weekly sessions are encouraged as one week is considered a optimum length of time to process your previous session, providing continuity, connection and momentum. In Counselling, short-term therapy lasts usually 6-18 weeks with long-term therapy sometimes going on over years. Coaching is more flexible as your coach can tailor your sessions to fit around your time availability and your budget. Coaching can be as short as 4 weeks or can last as long as is required.

How can I stay safe online?

From cyber-bullying to online fraud, the Internet can be both a scary and risky environment. At Therapy 121, we take your confidential and privacy extremely seriously, holding any delicate and private information offline to help ensure your safety. Unfortunately, no web security is full proof and we need your help to minimise risk. We work with clients via Skype, WhatsApp, Google Hangouts and Facetime all of which are encrypted platforms. However Therapy 121 does not take responsibility for any 3rd party provider’s security breech when using this service. For tips and information about how to navigate the web safely, visit our fact-sheet on how to stay safe online.

FAQ