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Getting Started


Therapy 121 offers an integrated and holistic approach that can help you to identify, challenge and overcome painful limiting thoughts and beliefs. Our professionally qualified and experienced team are just one click away for helping you effectively overcome any difficult and painful issues that are stopping you from getting the very best out of life.  With Therapy 121 online practice you can take control simply from the comfort and privacy of your own home, office or safe-place.  Connect today for a Free intial Consultation.

Q: How do I get started?

Setting up your session is easy.  All you need is a free Skype account and a computer, tablet or smart phone that has a camera and audio set up.

Q: How do I get a Skype Account?

Watch this Video for full Instructions.

Click to start video

Don't Waste A Time Slot

Please do not leave the Practitioner waiting if you cannot attend.  Free appointments can save lives. Don’t waste a time slot, as there are hundreds of other people who need our help.

Consider Others. If you cannot attend your free appointment time, please inform us immediately.  You can cancel your booking here on our booking system or send a cancellation email to

Q:  What do I do next?

1. Book An Appointment and choose what service you want and select the practitioner of your choice.

2. Book your appointment and complete the information requested on the appointment form.  You will receive an email to confirm your appointment with the steps you need to take before your session.  

3. To connect with your practitioner. You can simply add their Skype ID to your Skype and send an invite at least 2 hours before your session time. We highly recommend that you connect with your practitioner in advance of you session. This saves valuable session time, giving you optimum service. This also confirms your session.  


Q: Is Therapy 121 a free service?

Your intial consultation is free and lasts usually between 10 and 15 mins.  This allows your practitoner to assess your needs and gives you an opportunity to get a sense of the practitioner and decide if they are a good fit for you.  Further sessions last 50 mins and are charged according to the individual practitioners rates & packages. You will find these rates on each individual practitioners profile page, select Our Team and check out their profiles.  Our Counsellors charge UK: £55.00 to £65.00  US: $70.00 to $90.00 per 50 min session. Our Coaches charge UK: £60.00 to £100.00  US: $85.00 to $150.00 per hour. 


Q: How do I pay? 

Payments are made via Paypal before each session. Your Practitioner will give you  payment details at the end of your first session. If you have any questions, please contact us.  


Q: What if I have to cancel and I have already paid? 

If you have to cancel, we require 48 hours notice or payment will be forfeit.  If you contact us 48 hours before, we will reschedule your appointment for a time that suits you.

Q: Why should I buy my sessions in blocks and not session by session?

In order to truly get the very best results out of therapy or coaching, you must commit.  Committing to the work is the first step to fully owning there is an issue and that you really want to change it.  In our experience, change can be accomplished in 6 weeks, but much deeper issues may need long-term therapy or coaching which can take time. See more info.  Giving yourself a realistic time frame, will accomplish significant growth and results.  


Q: How do I know if I need a Counsellor or a Coach or a Holistic Therapist?

If you are unsure of what service you require, simply contact us on our live chat or email us at and one of our Mental Health Coaches will be in touch within 24 hrs.


Book your free consultation today at Therapy 121.